FAQs

1️⃣ What is Vianshi.in?
Vianshi.in is a trusted online shopping platform offering premium-quality products at fair prices with a smooth, secure, and satisfying shopping experience.
2️⃣ Are the products on Vianshi genuine?
Yes. Every product listed on Vianshi.in is carefully sourced, quality-checked, and verified to ensure authenticity and durability.
3️⃣ How do I place an order?
Simply browse products, add your favorite items to the cart, fill in your delivery details, choose your payment method, and confirm the order. It’s quick and easy!
4️⃣ Do you offer Cash on Delivery (COD)?
Yes, COD is available on selected locations and products. Availability may vary depending on your delivery area.
5️⃣ What payment methods do you accept?
We accept secure online payments including Debit Cards, Credit Cards, UPI, Wallets, and Net Banking. All payments are encrypted and 100% safe.
6️⃣ How can I track my order?
Once your order is shipped, you will receive a tracking link via SMS/Email/WhatsApp. You can track your shipment in real-time until it reaches you.
7️⃣ What is the delivery time?
Delivery usually takes 3–7 working days, depending on your location and product availability.
8️⃣ What is your return and refund policy?
We offer easy returns and replacements on eligible products within a limited period. Refunds are processed quickly once the product passes quality verification.
9️⃣ Can I cancel my order?
Yes, you can cancel your order before it is shipped. Once shipped, cancellations are not accepted, but you may request a return after delivery (if applicable).
🔟 Is my personal and payment information safe?
Absolutely. Vianshi.in uses advanced encryption and secure payment gateways to protect your data. Your privacy and security are our top priorities.
1️⃣1️⃣ How can I contact customer support?
You can reach our support team through:
📧 Email: vianshishop@gmail.com
1️⃣2️⃣ Why should I shop from Vianshi.in?
Because we deliver quality, trust, and value. With genuine products, smooth service, fast delivery, and dedicated customer support, we ensure a premium shopping experience every time.